Support

Already a Promote customer? Welcome to our support page.
Here you’ll find answers to common questions and information on how to contact us.

Contact details

Please visit our Help center!

E-mail support Monday to Friday, in English and Swedish, at: support@promoteint.com

Telephone support in English and Swedish, Monday to Friday 9.00am-4.00pm, local time (CET, UTC+1)
Phone: +46(0) 70 665 88 68

Support based on role

Find more support information based on your role in Promote.

Helpcenter

Are you an administrator in Promote – here you find release information, news and tips & tricks to cover your Promote support, administration and building needs.

Coach

Here you find videos, resources and a simple and effective guide getting the most out of your learning programs as a coach.

Facilitator

Follow this facilitator’s guide to create engagement – using Promote correctly will allow you to provide timely, relevant feedback to your learners throughout their Learning Journey.

Services
Do you need help building a program?
Do you want a support agreement or consultant services?
Let us help you!