Privacy Policy

This Privacy Policy governs the manner in which Promote International AB collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://www.promoteint.com website (“Site”).

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Promote International AB may collect and use Users personal information for the following purposes:

  • To run and operate our Site
    We may need your information display content on the Site correctly.
  • To improve customer service
    The information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We may use feedback you provide to improve our products and services.
  • To send periodic emails
    We may use the email address to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Electronic newsletters

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

Promote International AB has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at privacy@promoteint.com

This document was last updated on May 22, 2018.

Cookies

We use different cookies to make your visits to our website as good as possible. If you want to visit promoteint.com without being affected by our cookies, make sure you clear your cookies and cache when your session has ended.

Click the links below to learn how to clear your cache and cookies for each browser:

If you want more specific information on every cookie, please contact us at privacy@promoteint.com

At promoteint.com we use the following tools and cookies:

Name Function
Olark Olark is our chat function, to make it easier for you to reach us.
Hotjar A heatmap recording tool, used by us to improve our website. All data is anonymous.
Google Analytics A website analytics tool. All data is anonymous. If you, as a Google user wants to know more about how to control your data, please visit: https://myactivity.google.com/myactivity
Wistia Our video tool. We use it as a video library and we can track and see how our videos are doing. You are anonym, but we can see if you download a film clip using your email address or if you leave a comment (name). Use our preference page to opt out: http://content.promoteint.com/promote_preference_page
Pardot We at Promote use Pardot as our email marketing system, that means that all our forms (downloads etc.) are connected to Pardot. We also do our email send outs through Pardot. You as a subscriber, and as a non-subscriber can always opt-in or opt-out, using this link: http://content.promoteint.com/promote_preference_page

Other cookies used for advertising purposes is:

  • Google Adwords
  • Bing Ads
  • Linkedin Ads
  • Facebook Ads


Cookies and Web Beacons

Third Party Cookies, Advertiser Cookies and Web Beacons

DoubleClick DART Cookie from Google Google, as a third party vendor, uses cookies to serve ads on http://www.promoteint.com/ Google’s use of the DART cookie enables it to serve ads to users based on their visit to http://www.promoteint.com/ and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following URL – http://www.google.com/privacy_ads.html

Google Analytics We use this to understand how the site is being used in order to improve the user experience. User data is all anonymous. You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html

Persistent cookies for site performance Web beacons.

Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns. If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

 

Systems & Internal tools being used

 

Name Function
Promote (user) Our learning transfer system, this is the system your programs will be run through.
Monday Monday is our CRM system, which we use to administer our clients.
GoToMeeting A digital tool used for online meetings.
GoToWebinar A digital tool used for our different webinars. If you subscribe to one of our webinars, you may receive email communication about future webinars or more information. Use our preference page to opt out from our email list: http://content.promoteint.com/promote_preference_page
Apex Our administrative tool, where we make our bookings (certifications or other events), order material or use for our invoicing.
Google Drive We have chosen Google Drive as our file storage and synchronization service. Google Drive is only used internally and we have an internal privacy policy that regulates the information being shared and saved in Google Drive.