Security and Privacy
Data management and storage within the EU is regulated, for security and privacy reasons
Many Member States have additions to the regulation (eg Germany). Promote is designed to be safe for all our users, and follows the rules and laws of the regions where the platform is offered. All content and all use in Promote is guaranteed by contract not to violate any rules regarding security and privacy.
Sensitive personal data is not used and is not stored in Promote. Promote’s regulations do not deal with, and do not store, data on ethnicity, political opinions, religious or philosophical orientations, trade union affiliation, health status, or sexual preferences, which are considered by the European Union to be particularly sensitive. Therefore, Promote’s customers and/or users are also responsible for ensuring that all data used in Promote does not violate any of these rules.
Geographical location of data storage
All of the data centers used by Promote’s customers in the European Union are located in that Member State. Promote’s customers are therefore responsible for ensuring that the geographical location of a user who is invited to the Promote platform does not violate EU data management rules.
Access to the data
Promote has a role-based administrative architecture that regulates the availability of data.
All data in Promote is protected by login. Promote uses industry-standard solutions for password protection, third-party authentication and single sign on.
Data management control:
All data management in Promote is, by default, encrypted according to industry standards.
All logins in Promote are logged with time and current IP address.
All data in Promote is backed up on a daily basis, and the entire platform can be restored, after accidental deletion or loss.
The data centers used by Promote are ISO 27001 certified and offer industry standards for security solutions. This also includes physical inspection, durability against wear and power outages.
Amazon Web Services, Inc.
Optional SCORM Server Hosting
Rustici Software (EU-US Data Privacy Framework)
210 Gothic Court
Franklin, Tennessee 37067
Optional AI processing
OpenAI, LLC (Standard Contractual Clauses)
3180 18th St.,
San Francisco, CA 94110
ActiveCampaign, LLC (Postmark)