Security & Privacy

Your data, your learners, your insights, protected with enterprise-grade security and privacy you can trust.

Data Management & Storage

Data management and storage within the EU is regulated, for security and privacy reasons.

Many Member States have additions to the regulation (eg Germany). Promote is designed to be safe for all our users, and follows the rules and laws of the regions where the platform is offered. All content and all use in Promote is guaranteed by contract not to violate any rules regarding security and privacy.

Integrity

Sensitive personal data is not used and is not stored in Promote. Promote’s regulations do not deal with, and do not store, data on ethnicity, political opinions, religious or philosophical orientations, trade union affiliation, health status, or sexual preferences, which are considered by the European Union to be particularly sensitive.

Therefore, Promote’s customers and/or users are also responsible for ensuring that all data used in Promote does not violate any of these rules.

Geographical Location of Data Storage

All of the data centers used by Promote’s customers in the European Union are located in that Member State. Promote’s customers are therefore responsible for ensuring that the geographical location of a user who is invited to the Promote platform does not violate EU data management rules.

Vulnerability Disclosure Policy (CVD)

This policy outlines Promote International AB’s commitment to security and provides guidelines
for security researchers to conduct discovery activities and submit vulnerability reports to us in
a responsible manner.

Access to Data

Promote has a role-based administrative architecture that regulates the availability of data.

Access Control

All data in Promote is protected by login. Promote uses industry-standard solutions for password protection, third-party authentication and single sign on.

Data Management Control

All data management in Promote is, by default, encrypted according to industry standards.

Login Control

All logins in Promote are logged with time and current IP address.

Physical Protection

The data centers used by Promote are ISO 27001 certified and offer industry standards for security solutions. This also includes physical inspection, durability against wear and power outages.

Availability

All data in Promote is backed up on a daily basis, and the entire platform can be restored, after accidental deletion or loss.

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